Everything Mila Does for Your Clinic

7 features that replace the chaos in patient communication.

Available 24/7 on every channel

Phone, SMS, WhatsApp, Instagram, Facebook, email. Mila responds instantly on any channel. Even at midnight, on weekends, and on Christmas.

How Mila communicates with patients
Patient booking

A patient calls, texts, or fills out a form on your website. Mila finds an available slot, books the appointment, and sends a confirmation. No waiting, no work for you.

How automated booking works
Appointment reminders

SMS before the appointment, a review request after treatment, a reminder after 6 months. Mila makes sure the patient shows up.

How automated reminders work
Your receptionist's voice

Mila speaks in a voice that sounds like your receptionist. Patients can't tell the difference.

How voice cloning works
Results overview

Number of calls, messages, booked patients. Everything in one place.

How the analytics dashboard works
Social media comments

Mila replies to comments on your posts and ads on Facebook and Instagram. Cheaper ads, greater organic reach — just because Mila is replying.

How Mila manages comments
Google reviews on autopilot

Mila asks patients for a review, automatically replies to them, and alerts you to negative ratings. More reviews + fast replies = higher Google ranking.

How Mila manages your reviews

80% of Patient Questions Are the Same

Your receptionist answers the same questions hundreds of times per week. Mila handles them instantly, so your team can focus on patients in the chair.

What are your opening hours?
Do you accept my insurance?
How much does a cleaning cost?
Can I get an emergency appointment today?
Do you do teeth whitening?
Is there parking available?
Do you treat children?
Can I pay in installments?
How long does a root canal take?
Do you have evening appointments?

Quick Glance: Who handles what

Category
Your receptionist
Mila AI
Patients in the clinic
Greets, comforts, handles in-person
Handles calls & messages meanwhile
After-hours & weekends
Deserved time off
Covers every channel 24/7
Routine questions
Focuses on complex cases
Answers 80% of FAQs instantly
Booking & reminders
Confirms & adjusts personally
Auto-books, sends reminders
Social media & reviews
Handles sensitive responses
Replies to DMs, comments, reviews
Onboarding new staff
Trains the new team member
Keeps everything running during transition

Full overview: How Mila AI and your team work together

Category
Your receptionist
Mila AI
Availability
8-10 hours/day, weekdays only
24/7/365, no breaks
Simultaneous calls
1 call at a time
Unlimited concurrent calls
Response time
30 sec to 5+ minutes
Under 1 second
Languages
1-2 languages
10+ languages, auto-detect
Sick days
10-15 days/year
Never
Vacation
20-25 days/year
Never
Training time
2-4 weeks
A few minutes
Consistency
Varies by mood/day
Always perfect
Booking errors
3-5% error rate
Near zero
After-hours coverage
Requires night shift
Included
Social media responses
Separate role needed
Integrated
Patient follow-up
Often forgotten
Automated 100%
Scalability
Hire more staff
Instant, no extra cost
Data & analytics
Manual tracking
Real-time dashboard
Monthly cost
€1,500-2,500+
From €199/month*
All data is encrypted and stored in EU data centers. Fully GDPR compliant.

See It Live

Book a 30-minute call and watch Mila handle your clinic's real scenarios.