Privacy Policy

Last updated: April 12, 2026

1. Data Controller

The controller of your personal data is:

supersede, s. r. o.
Čadečka 3308, 022 01 Čadca, Slovak Republic
Company ID (IČO): 55 083 285
Tax ID (DIČ): 2121857430
VAT ID: SK2121857430
Email: hello@halomila.com
Website: https://halomila.com

(hereinafter "Controller", "we" or "us")


2. What Personal Data We Process and Why

2.1 Contact Form (Demo Request)

DataPurposeLegal BasisRetention Period
Full nameIdentification and communicationArt. 6(1)(b) GDPR — pre-contractual measures12 months from last contact
Email addressResponding to inquiry, scheduling demoArt. 6(1)(b) GDPR12 months from last contact
Phone numberPhone contact, scheduling meetingsArt. 6(1)(b) GDPR12 months from last contact
Clinic namePreparing a tailored offerArt. 6(1)(b) GDPR12 months from last contact
Clinic websiteUnderstanding client needsArt. 6(1)(b) GDPR12 months from last contact
Number of dental chairsPreparing a price quoteArt. 6(1)(b) GDPR12 months from last contact
Software usedVerifying integration compatibilityArt. 6(1)(b) GDPR12 months from last contact
How you heard about us (optional)Evaluating marketing effectivenessArt. 6(1)(f) GDPR — legitimate interest12 months from last contact

2.2 Voice Demo Form

DataPurposeLegal BasisRetention Period
Work emailLaunching and delivering voice demoArt. 6(1)(b) GDPR — pre-contractual measures12 months from last contact

2.3 Cookies and Tracking Technologies

TechnologyPurposeLegal BasisRetention Period
Strictly necessary cookiesWebsite operation, storing consent preferencesArt. 5(3) ePrivacy Directive — exemption for necessary cookiesSession duration or max. 12 months
Google Analytics (GA4)Website traffic and user behavior analysisArt. 6(1)(a) GDPR — consentPer GA4 settings, max. 14 months
Google Ads (conversion tracking)Measuring advertising campaign effectivenessArt. 6(1)(a) GDPR — consentPer Google Ads settings
Meta Pixel (Facebook)Measuring advertising campaign effectiveness on Meta platformsArt. 6(1)(a) GDPR — consentPer Meta settings

Important: Google Analytics, Google Ads, and Meta Pixel scripts are loaded only after you provide your explicit consent through the cookie banner.


3. Cookies

3.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website.

3.2 Cookie Categories

Strictly necessary cookies — required for basic website functionality. Cannot be rejected.

Analytics cookies (Google Analytics 4) — help us understand how visitors use our website.

Advertising cookies (Google Ads, Meta Pixel) — used to measure effectiveness of our advertising campaigns.

3.3 How to Manage Cookies

You can change or withdraw your cookie consent at any time by clicking the cookie settings icon in the website footer.


4. Recipients of Personal Data

  • Google LLC (Google Analytics, Google Ads) — analytics and advertising. EU-US Data Privacy Framework certified.
  • Meta Platforms, Inc. (Meta Pixel) — advertising. EU-US Data Privacy Framework certified.
  • Supabase, Inc. — form data storage. Data stored on EU servers (Frankfurt, Germany).
  • Other service providers — for processing and responding to your inquiries.

We never sell your data to third parties.


5. International Data Transfers

Transfers are safeguarded by the European Commission's adequacy decision of July 10, 2023 (EU-US Data Privacy Framework) and Standard Contractual Clauses (SCCs).


6. Your Rights

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent

Contact: hello@halomila.com. We will respond within 30 days.


7. Right to Lodge a Complaint

Office for Personal Data Protection of the Slovensko
Hraničná 12, 820 07 Bratislava 27, Slovensko
Phone: +421 2 32 31 32 14
Email: statny.dozor@pdp.gov.sk
Website: https://dataprotection.gov.sk

You also have the right to lodge a complaint with the supervisory authority in the EU Member State of your habitual residence.


8. Data Security

  • Encryption in transit (TLS/SSL) and at rest (AES-256)
  • EU servers (Frankfurt, Germany)
  • Access restricted to authorized personnel
  • Regular security assessments

9. Automated Decision-Making

No automated decision-making or profiling within the meaning of Art. 22 GDPR takes place on this website.


10. Age of Data Subjects

Our services are intended for business entities (dental clinics) and are not directed at individuals under 16.


11. Changes to This Privacy Policy

We may update this privacy policy from time to time. The current version is always available on this page.


12. Contact

supersede, s. r. o.
Email: hello@halomila.com
Address: Čadečka 3308, 022 01 Čadca, Slovak Republic