One AI assistant. Seven channels. Zero missed messages.
Phone, SMS, WhatsApp, Instagram, Facebook, email — Mila responds within a minute on any channel. Even at midnight, on weekends, and holidays.
Patient reaches out from anywhere. Mila AI responds instantly.
Patient reaches out
Calls, texts, sends a message on Instagram, Facebook, WhatsApp, or email.
Mila AI recognizes them
Looks up the number in your system. Greets existing patients by name. Registers new ones.
Responds personally
Answers questions with your prices and availability. Offers open slots and books them.
Everything in one place
All patient communication — from every channel — in a single unified view.
Channel details
Phone
Picks up within 3 seconds. Speaks naturally. Understands when a patient talks about pain, fear, or frustration.
Instagram & Facebook
Response within seconds. Human-like style — not a robotic reply.
WhatsApp & SMS
Short, personal messages. With booking links and maps.
Professional response with contact details and links.
After hours
If a patient writes 'pain' or 'urgent', Mila AI alerts the on-call doctor.
Telegram
Quick messages with booking links and maps. Ideal for younger patients.
You decide. Mila AI listens.
Configure each communication channel your way. Mila AI can respond automatically, or just draft a suggested reply for you to review and send with one click. Or go fully manual — all channels in one place.
Automatic — Mila AI responds on her own. You just monitor in the dashboard.
Suggested — Mila AI drafts the reply. You edit or send with one click.
Manual — You write. All channels in one place. No chaos.
Set the mode for each channel separately. For example: calls automatic, Instagram messages suggested, email manual. Change anytime.
Full overview: How Mila AI and your team work together
One day at the front desk. Without Mila AI and with Mila AI.
3 patients call at once. Receptionist picks up 1. Two hang up.
Mila AI picks up all 3 calls simultaneously.
3 patients call at once. Receptionist picks up 1. Two hang up.
Mila AI picks up all 3 calls simultaneously.
Instagram DM: 'How much is whitening?' Unanswered.
Mila AI responds in 15 seconds. Consultation booked.
Instagram DM: 'How much is whitening?' Unanswered.
Mila AI responds in 15 seconds. Consultation booked.
Lunch break. Phone rings with no answer.
Mila AI picks up. Books. Sends SMS.
Lunch break. Phone rings with no answer.
Mila AI picks up. Books. Sends SMS.
End of workday. Web form waits until morning.
Mila AI calls the patient within 2 minutes.
End of workday. Web form waits until morning.
Mila AI calls the patient within 2 minutes.
Patient with pain calls. Voicemail.
Mila AI picks up. Reassures. Books for 8:00 AM.
Patient with pain calls. Voicemail.
Mila AI picks up. Reassures. Books for 8:00 AM.
Numbers that speak for themselves
of calls go unanswered
book with the first responder
monthly loss from missed calls
Monday morning at SmileDent
8:02. Three phones ring at once. Two patients wait at the desk. Receptionist Katka smiles at the patient in front of her — booking a check-up. Meanwhile, Mila AI picks up all three calls simultaneously. First patient wants to reschedule — done in 40 seconds. Second asks about whitening prices — Mila AI answers and offers a consultation. Third calls with pain — Mila AI reassures them and books the next available slot. Katka doesn't even know. When she checks the dashboard, all three calls are handled. Zero missed. Zero lost patients.
It doesn't matter where the patient writes from. What matters is they get a response.
Book a 30-minute call and watch how Mila handles real scenarios from your clinic.