Missed calls
During morning rush and lunch, up to 35% of calls go unanswered.
of calls missed
call only once
lost monthly
Every missed call is a patient who called your competitor.
missed calls per week = €5,000–20,000 lost annually
of patients book with the first clinic that answers
missed calls with Mila AI
Why your receptionist can't keep up with calls.
Morning rush, lunch break, end of day — these are the three moments when patients call the most. And that's exactly when the receptionist is with a patient at the desk, on the phone with an insurance company, or entering an appointment into the software. The phone rings. No one picks up. The patient doesn't call back — they call elsewhere. Not because your clinic is worse. But because your competitor answered first.
Mila AI picks up. Always. All at once.
Answers within 3 seconds
No waiting, no voicemail. The patient hears a voice instantly — even when three are calling at once.
Books during the call
Mila AI checks available slots in real time and books the patient during the conversation. SMS confirmation sent instantly.
Unlimited simultaneous calls
5 patients calling during the morning rush? Mila AI handles them all. No missed calls, no lost patients.
Morning rush
3 calls at once, 2 missed
3 calls at once, 0 missed
Lunch break
Phone rings unanswered
Mila AI picks up and books
After hours
Voicemail. Patient calls elsewhere.
Mila AI answers. Patient booked.
8:47 AM. Three calls. One receptionist.
Monday morning. Receptionist Katka is helping a patient at the desk. The phone rings. And rings. And rings. Three patients are calling at once. Katka picks up one — Mrs. Kováčová wants to reschedule. The other two hang up. One calls a competitor. The other finds a different dentist on Google. With Mila AI: All three calls answered simultaneously. Mrs. Kováčová rescheduled. Second patient booked for a cleaning. Third gets an urgent slot for pain treatment. Katka continues helping the patient at the desk. No missed calls. No lost patients.