Repetitive questions
80% of calls and messages are the same questions — prices, appointments, office hours.
same questions
per answer
daily on FAQ alone
Your receptionist is not an FAQ machine.
hours per day the receptionist spends answering the same questions
per day she hears 'How much is a cleaning?'
time for patients in the chair when she's constantly on the phone
80% of calls are the same questions. On repeat.
The same 10 questions — price list, office hours, availability, insurance, parking, children, implant costs — make up 80% of all calls and messages. Each answer takes 3–5 minutes. Multiply by 50 times a day. The receptionist is exhausted before lunch. Patients in the waiting room get less attention. Complex cases are rushed through. The person who should be the clinic's best ambassador becomes a human FAQ machine.
80% of patient questions are the same
Your receptionist answers the same questions hundreds of times a week. Mila handles them instantly so your team can focus on patients in the chair.
Mila AI knows your answers. All 50 a day.
Your FAQ, your prices
Mila AI responds with your exact prices, office hours, and services. Updated anytime you change them in the dashboard.
Same quality at 8 AM and 11 PM
The 50th answer is just as warm and detailed as the first. No fatigue, no shortcuts.
Receptionist freed up
Your receptionist handles the 20% that matter: in-person patients, complex cases, relationship building.
Repetitive questions
Receptionist answers 'How much is a cleaning?' 50× daily
Mila AI answers. Receptionist focuses on patients in the chair.
Answer quality
50th answer is short and impatient
Every answer is equally professional and detailed
Receptionist's time
3+ hours daily on FAQ
0 minutes on FAQ. More time for what matters.
10:00 AM. The receptionist has answered the cleaning price 12 times.
Tuesday morning. Receptionist Katka has answered the cleaning price 12 times since 8 AM, implant costs 8 times, parking 6 times. She hasn't even had her coffee yet. A patient at the desk waits while Katka explains insurance for the fourth time on the phone. A new patient in the waiting room is nervous — it's her first visit and no one is paying attention to her. With Mila AI: Katka hasn't answered a single FAQ call. Mila AI handled them all. Katka is sitting with the nervous patient, calming her before her first visit. The clinic runs smoothly. Patients are happy.