After-hours unavailability
60–70% of inquiries come in evenings, weekends, and holidays when no one answers.
of inquiries after hours
replies without Mila AI
with Mila AI
128 hours per week your clinic is closed.
of inquiries come outside business hours
revenue from patients who call after 5 PM without Mila AI
hours the clinic is closed per week (out of 168)
Patients look for you when you're closed.
Your clinic is open 40 hours per week. Closed 128 hours. But patients don't stop needing help at 5 PM. They search for dentists in the evening after work. They wake up with a toothache at 6 AM on Saturday. They fill out forms at 10 PM on Sunday. And every inquiry that arrives when no one is at the clinic — that's a patient whose first impression of your practice is silence.
Mila AI works 24/7/365.
24/7/365
No lunch breaks. No sick days. No holidays. No weekends. Same quality at 2 AM on Christmas as at 10 AM on Tuesday.
Calls back on form submissions within 2 minutes
Patient fills out a form at 9 PM? Mila AI calls at 9:02 PM. Not an email — a phone call with a real voice.
Handles urgent situations
Patient with pain at night? Mila AI calms them, advises first aid, and books an urgent slot for 8 AM.
Sunday 8:30 PM
Web form. Reply on Monday morning. Patient already elsewhere.
Mila AI calls at 8:32 PM. Patient booked for Monday 8 AM.
Saturday 6 AM
Toothache. Voicemail. Patient calls elsewhere.
Mila AI picks up. Calms. Books an urgent slot.
Friday 10 PM
Instagram DM. Waits until Monday.
Reply within 15 seconds. Consultation booked.
Sunday evening. A child chipped a tooth.
A father's son chips a piece of his tooth while playing. Sunday, 7:30 PM. He googles 'emergency dentist', finds your clinic, fills out a form. Without Mila AI: Auto-email — 'We'll get back to you during business hours.' The father calls three other clinics. With Mila AI: Phone call within 2 minutes. Mila AI calms the father, advises care (cold compress, avoid hot food), and books an urgent slot for Monday 8 AM. The father goes to bed knowing someone will take care of his son. They come in the morning. Loyal patients for years.